Global Infrastructure, Built for Scale. Sendoso's Sending Fulfillment Centers (SFCs) are a core differentiator - giving your team a fully managed, global warehousing and fulfillment infrastructure so you can store, kit, and ship branded inventory without ever touching a box yourself. For a first-hand look, check out this video.
Sendoso operates strategically placed SFCs across four regions, enabling fast, cost-effective, intra-country shipping that eliminates customs headaches:
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Phoenix, AZ (USA) — Primary fulfillment hub with the most advanced capabilities
Peterborough, UK — Serving UK & European recipients
Dublin, Ireland — EU fulfillment coverage
Ingleburn, Australia — APAC fulfillment
Key benefit: Shipping intra-country (e.g., UK → UK) means no customs fees, no import duties, and no delays on individual shipments. Learn more here.
SFC SLAs - What to Expect
- Standard receiving SLA: 3–5 business days from delivery
- Day of arrival = Day 0
- Shipments without a Ship Notice can delay receiving by up to 3 weeks — always create a Ship Notice before sending inventory!
- The SFC operates on FIFO (First In, First Out) for receiving
Send Fulfillment SLAs (Phoenix):
Send Type |
SLA |
| Standard Single Item | 1–3 business days |
| Multi-Item / Bundle | 2–4 business days* |
| Event Fulfillment | 10 calendar days |
| Special Projects | ~2 weeks from quote approval |
*Depends on amount of items being bundled and sent. Check out the full SLA article here.
For teams that need the fastest possible turnaround, Sendoso offers a 1-Day Fulfillment SLA as a premium add-on for the Phoenix SFC. Orders are processed within 1 business day of creation.
Here are some resources to check out:
Here is a chart of what each SFC can and can’t do:
| SFC | Handwritten Notes | Champagne, Beer & Wine | Event Fulfillment | Print on Demand | Expedited Shipping Methods | Amazon Sends |
| Phoenix | X | X | X | X | X | |
| UK | X | X | X | |||
| EU(Ireland) | X |
X (Express 2-3 day delivery) |
X | |||
| Australia | X | X | X |
Additionally, each SFC has limitations on where in the world they can ship. Here are some charts with those limitations:
|
Export/Import Restrictions Restricted CountriesUnable to ship to these locations under any circumstances Sending Fulfillment Center and Marketplace Vendors: | |||
| United Kingdom | United States | Australia | EU |
| Iran | Cuba | Iran | Belarus |
| North Korea | Iran | North Korea | Libya |
| Belarus | Belarus | Belarus | North Korea |
| Sierra Leone | North Korea | Libya | Syria |
| South Sudan | Syria | Syria | Russia |
| Burma (Myanmar) | Sudan | Russia | Ukraine |
| Russia | Libya | Ukraine | Cuba |
| Ukraine | Russia | Cuba | |
| Cuba | |||
For more information about this, please review these articles: