Need some more answers regarding your Direct Mail pieces in Postal? We're here to help!
What is the Direct Mail Pricing?
This is the updated pricing as of 10/1/2023.
- Postcard: $0.90
- Global Postcard: $1.93
- 8x11 Letter with Window Envelope: $1.85
- Global 8x11 Letter with Window Envelope: $2.88
- Trifold Brochure: $1.85
- Global Trifold Brochure: $2.88
- Large Postcard: $1.35
- Global Large Postcard: $2.38
- Notecard: $1.65 - $2.62
Prices Subject to Change
Can I track my Direct Mail pieces in Postal?
Unfortunately, no. Once your piece is printed and sent, it is managed by USPS. At this time, USPS does not provide detailed tracking or delivery confirmation.
Where does the return address come from?
The return address is pulled from the Company Address. An Admin sets this in Profile Settings > Account Settings under "Company Info."
What does "Send As" do on my direct mail piece?
For Direct Mail, the Send As name shows up if you used Message Variables. Example: your copy reads, ‘Hi {{contact.firstName}}, Thank you for being a great customer, {{user.firstName}}’. The "Send As" User would be used in the user.firstName field - just like a gift email.
Are there any sending restrictions?
- Cannot ship to Afghanistan, Belarus, Bhutan, Brunei, Laos, Libya, Mongolia, Russia, South Sudan, Syria, Timor-Leste, Turkmenistan, and Yemen
- They can ship anywhere USPS can ship, this is subject to change by USPS.
- SLA to ship is the same as all other products. 1 business day if received before 12pm CST to 3 business days for bi and tri-fold products.
- Delivery can take on average 1-2 weeks depending on the location of where it is being shipped.
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