Have you ever been waiting on an email from Postal but never received it? Have you found a Postal email in the wrong folder, such as your spam/junk?
How about getting an error message when opening one of our links?
This is where whitelisting comes in! Knowing how to whitelist our Postal domains will make your correspondence more efficient.
What does email whitelisting mean?
Whitelisting an email address means adding it to your list of approved senders. This tells your email provider that you trust the sender, ensuring their emails are delivered to your inbox instead of being filtered into spam or promotions folders.
Which Postal domains should you add to your whitelist?
How do you add a domain to your whitelist?
Whitelisting is a quick task! You or a member of your IT Team will likely be able to resolve this. All you have to do is add the above domains to your address book or a "safe senders" list.
From a previous email, you can select the email address under "From" and choose Add to Your Contacts. You can also do it by selecting the link Add Sender to a Safe Sender List that displays on the header of an email.
Once you have completed these steps, you are all set!