Before You Start
Make sure that you have done the initial Marketo setup.
Step 1 - Create the Trigger in Postal
From the tabs across the top of your Postal instance, click on the three horizontal dots > Triggers > Create a Trigger
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Name the Trigger
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Select the Marketo integration
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Select the Marketo Program you want to associate this trigger with
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Select trigger action
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Select an approved item if Send Item was the selected action
Trigger Example
Step 2 - Copy the Trigger ID
Once the Trigger is created a new option will show. Select Copy Trigger ID and Postal will confirm that it has been copied.
Step 3 - Setting up the Trigger in Marketo
Navigate to the appropriate Campaign > Flow
- Add Flow Step - Change Data Value
- Attribute: Postal Trigger ID
- New Value: “Trigger ID” from Trigger created in Postal
- Add Flow Step - Call Webhook
Select Webhook created in Marketo Integration Setup (Step 7 - “Postal.io Trigger”) Save. The trigger is now created!
NOTE: Postal only works with triggered campaigns, not batch campaigns. Triggers also pull from the Contact Owner’s funds/budget but can be changed. Using Send As changes the name and email the order is sent from.
Happy Sending!