Prohibited Items in Canada
Currently, Postal does not support the products listed below in our Canada Network.
If products are in violation of these guidelines, they will be returned or disposed of at the cost to the party sending them. Postal is not responsible for any costs or losses incurred related to these products as we cannot safely ship or store them. Products that cannot be safely returned will be destroyed.
- Products that have been illegally replicated, reproduced, or manufactured.
- Products prohibited by law in their place of origin, destination, or any location through which such products might travel.
- Products with unauthorized marketing materials.
- Products that are unable to be packed within a Standard Box and are not ship-ready or using custom packaging.
- Products that are unable to fit in a standard pallet 54x48x40 inches.
- Hazardous products with a per-item weight exceeding 15 lbs.
- Products that are accompanied by custom packaging.
- Product for which a consumer safety advisory warning or recall has been issued.
- Pre-Owned Electronics
- Defective and/or damaged products.
- A quality check is completed during the receiving process.
Examples of prohibited products include but are not limited to the following:
Agricultural Products
- Live, Dead, or Dried Plants and Animals
- Perishable Products
- Soil or Soil Enhancing Products
Hazardous Products (Some hazardous products are accepted with restrictions)
- Biohazards (Or any product that may contain contagions)
- Explosives (Ammunition, Fireworks, Flares, etc.)
- Corrosive materials (Mercury, Sulfuric Acid)
- Fertilizers and Pesticides
- Flammable Solids (Wet Wipes)
- Lead Acid Batteries
- Poison
- Radioactive Materials
- Raw Chemicals
- Toxic Gas (Chlorine or other toxic gases)
High-Value Products
- Any item with a value above $300
- Precious Metals (Gold, Silver, etc.)
- Currency
Pharmaceutical Products
- CBD Products containing Delta 8
- Hemp Products
- Prescription Drugs
Weapons or Weapon Accessories
- Aiming Accessories
- Airsoft Guns Or Any Item Resembling A Firearm
- Ammunition
- BB Guns
- Firearms and Firearm Accessories
- Pepper Spray
- Tasers
Other Products
- Alcoholic Beverages that contain any alcohol content above 0.00%
- CBD Products containing more than 0.3% THC
- Counterfeit Items
- Drug Paraphernalia
- Engines
- Military or law enforcement equipment (Such as protective gear, restraints, night-vision devices, etc.)
- Raw Hemp (Products made from Hemp Seed, Hemp Seed Oil, Hemp Flower)
- Tobacco (Or any product that may contain nicotine)
- Vape Products & E-Cigarettes
Restricted Items in Canada
The below items have strict requirements that must be met. It is your responsibility to ensure all requirements are met. For successful onboarding, please coordinate closely with our Warehousing team.
If products in violation of the requirements are received, they will be returned or disposed of at the cost to the party sending them. Postal is not responsible for any costs or losses incurred related to these products. Products that cannot be safely returned will be destroyed.
- Adult Items and Toys (Must be discreetly packaged)
- CBD Products (Must contain less than 0.3% THC)
- Fragile Products (Outer packaging must mark the item as fragile)
- Gift cards (Postal is not responsible for any losses associated with gift cards)
- Knives (Must be packaged for safe handling)
- Medical Devices (Only Class I Medical Devices are accepted)
- Products Exceeding 50 lbs in Weight (All items above 50lbs are subject to ShipBob approval)
- Products Containing Hazardous Materials. Including but not limited to:
- Batteries
- Flammable Liquids (Hand Sanitizer, Perfumes, Nail Polish)
- Products containing alcohol must have less than 80% alcohol content
- Pressurized Canisters (Including Aerosols)
- Oxidizing Substances (Peroxides, Cleaning Products)
- Pseudo Pharmaceuticals (Non-prescription medication/supplements)